Customer services

Guests staying at the Hanoi Emotion Hotel have access to a range of facilities that will help to ensure a comfortable and enjoyable stay.

  • Airport Transfer, Transfer Service & Information
  • 24 hour Reception; 24 hour Security
  • Photocopying Facilities, Faxing Facilities
  • Business Centre
  • Internet Access - High Speed; Internet Access - Wireless
  • Tour Desk & Travel Information
  • Anniversary Packages & Services
  • Currency Exchange Services
  • Motobike & Bicycle Rental
  • Doctor On Call
  • Cafe & Restaurant
  • Room Service
  • Non-Smoking Rooms
  • Daily complimentary buffet breakfast
  • Daily housekeeping service included in the room rate
  • Laundry & Dry Cleaning Services
  • In-room Safe Deposit Box
  • Baby crib & extra bed on request 
  • Lift / Elevator
  • Parking Facilities for bike
  • Luggage Storage 
  • Credit cards accepted